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We're excited to hear about your event vision and how we can bring it to life

Contact Information

Main Office

348 Wellington Street West
Toronto, ON M5V 3W6
Canada

Phone Numbers

Main Office: (416) 789-5432
Event Planning: (416) 789-5433

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed

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Quick Answers

Common Questions

Find answers to frequently asked questions about planning your entertainment experience

What information should I have ready when contacting you?

To provide you with the most accurate quote and best recommendations, it's helpful if you have these details ready: your event date (or target timeframe), approximate guest count, event location (or region), type of event (corporate, fundraiser, private, etc.), and your entertainment goals or vision. Don't worry if all details aren't finalized—we can work with tentative information and refine as your plans develop. The more context you can provide about your event objectives, the better we can tailor our recommendations.

How quickly can you respond to my inquiry?

We understand that event planning often operates on tight timelines. Our team typically responds to all inquiries within 24 business hours. For urgent requests, we recommend indicating the urgency in your message or calling our office directly at (416) 789-5432. After your initial contact, you'll be assigned a dedicated event specialist who will be your primary point of contact throughout the planning process, ensuring consistent communication and personalized service.

Do you offer consultations before booking?

Yes, we offer complimentary initial consultations for all potential clients. These can be conducted via phone, video call, or in person at our Toronto office. During this consultation, we'll discuss your event vision, answer your questions, explore possible entertainment options, and provide preliminary pricing information. There's no obligation to book following a consultation. For larger events or those with complex requirements, we can also arrange for a site visit (additional fees may apply for locations outside the Greater Toronto Area).

What is your service area?

We primarily service Ontario, Quebec, and British Columbia, with our main operations based in Toronto. We regularly provide entertainment for events throughout the Greater Toronto Area, Ottawa, Montreal, Vancouver, and Victoria without additional travel fees. For events in other Canadian provinces or locations, we're happy to accommodate with additional travel considerations. For destination events, we recommend contacting us at least 3-6 months in advance to coordinate logistics and ensure availability.

What is your booking and payment process?

After your consultation, we'll provide a detailed proposal outlining your customized entertainment package and pricing. To secure your event date, we require a signed agreement and a 25% non-refundable deposit. The remaining balance is typically due in two installments: 50% of the remaining balance 60 days before your event, and the final payment 14 days prior to your event date. We accept payments via electronic transfer, major credit cards, and corporate checks. For events booked with less than 60 days' notice, an adjusted payment schedule will be provided.